Purpose: This paper primarily aims to identify the multilevel learning processes emerging from abrupt telework implementation in a public knowledge-intensive organization (KIO) amid the COVID-19 crisis. Design/methodology/approach: This single-case process research was guided by interpretivist epistemology. Empirical data from documentary research…

The exposure of educational institutions to rapid and profound changes due to globalization and the transition to the knowledge society emphasizes the cultivation of individuals who develop universal and critical thinking skills through educational transformation. Synergistic management is an approach that has gained increasing importance in…

Decades of research on workplace learning has reinforced that professionals learn through work; however, organisational learning practices have often not shifted to recognise or facilitate this learning. This article presents findings from an interview-based study of professionals in Australia that investigated their experiences of work and…

Although most researchers have argued that a leader's emotional intelligence (EI) capability positively influences organizational learning (OL), this relationship has only been studied at the surface level. Consequently, there is no clear explanation of how leaders facilitate various processes of learning at the individual, team, and…

When the need of transforming and remixing music education is illuminated, fields of tensions in relation to the traditional master-apprentice model of teaching often appear. Binaries have been constructed and critiqued in research to describe tensions at various music educational levels. Some studies have also asked for a holistic,…

Purpose: The purpose of this paper is to identify the constituent parts of learning in the manufacturing work context and understand why these parts are key in the learning of the employees. Design/methodology/approach: The data was collected from two sources: a literature review of the Information Systems literature to establish an initial…

Previous studies reveal a gap in literature relating the contribution of personal knowledge management (PKM) at the individual level within organization. In addition, the mediating role of organizational learning in the relationship between transformational leadership on personal knowledge management is less studied. Therefore, this study aims to…

Building on ecosystem models that examine individuals' development within professional environments (Roxa, 2014; Hannah & Lester, 2009), we explore how campus centers for educational development and research can provide a range of experiences for faculty to learn about scholarship of teaching and learning (SoTL), conduct individual or…

Within whiteness, the organization of social life is in terms of a center and margins that are based on dominance, control, and a transcendent figure that is consistently and structurally ascribed value over and above other figures. In this paper, we synthesize literature from Critical Whiteness Studies and Critical Race Theory to articulate…

Purpose: The purpose of this paper is to identify and interpret the critical quality attributes of core educational services at the course level both with student and lecturer involvement. Significant differences between the viewpoints of these two directly involved stakeholder groups are also demonstrated to provide a better understanding of…

The rapid change that higher education is undergoing is impacting all of the core mission elements: teaching and learning, research, service, and engagement with the external world (e.g., community engagement and health care delivery). Navigating this environment requires understanding of the underlying dynamics, with particular attention to how…