This study explores the influence of teaching methods of service digitalization and innovative work behaviour models on fresh graduates. In the digital transformation era, the application of information technology is becoming increasingly important to improve work efficiency and effectiveness. This study aims to analyze the extent to which…

Background: This study compared differences in work roles and functions, employment settings, job titles, and compensation received over a 12-year time period as reported by two different samples of undergraduate-trained personnel. Method: Using the same survey instrument from an earlier investigation conducted by Herbert et al. (2010), data from…

Knowing the stakeholder's perception of educational quality is essential for Higher Education (HE) institutions because it reflects the market acceptance of its products. The study aims to analyze stakeholders' satisfaction with HE's quality through the performance of its graduates. Data collected through surveys to 258 customers in 15 educational…