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Direct linkRaymond Lu Ming Ou – ProQuest LLC, 2022
Midlevel student services managers (MSSMs) in higher education institutions (HEIs) are middle managers overseeing critical programs and services impacting the retention and engagement of students. Besides having to negotiate competing priorities from superiors above and subordinates below, MSSMs must also navigate HEIs with distinctive features…
Descriptors: Middle Management, Student Personnel Services, Student Personnel Workers, Program Administration
Peer reviewedNguyen, Bach Mai Dolly; Nguyen, Thai-Huy; Gutierrez, Rose Ann E.; Kurland, Willa Mei; Lee, Nicolas W. K. S. – Journal of Diversity in Higher Education, 2022
Research on Asian American and Native American Pacific Islander Serving Institutions (AANAPISIs) has primarily focused on student-level experiences and outcomes. The current study shifts the gaze from the impact of programs on students to the execution of those programs by focusing on practitioners--program directors (PDs)--that manage the…
Descriptors: Grants, Administrator Attitudes, Asian American Students, American Indian Students
