Tutors play an important role in effective Mathematics Learning Support, and ensuring good initial training and development is key. Typically, in the UK and Ireland, tutors do not gain any formal recognition for the training they receive. This paper details a four competences model of training for tutors and presents the analysis of feedback from…

Purpose: The need to enhance student support is evident in higher education (HE) curricula. In addition to the complications created by the COVID-19 pandemic, the current strategies used in academia are criticised for their lack of appropriate student support in HE. The study focused on the themes under Section 4 of the National Student Survey…

This paper describes the design and establishment of the first peer-staffed writing center in Thailand, including its inspiration, its planning, the tutor-training process, and its implementation up to and through the COVID-19 pandemic. As writing centers are relatively unknown in Southeast Asia, the writing center in focus was a fortunate…

Nursing has employed distance education for decades. In the 21st century, distance programs have often been delivered online. This became even more prevalent since the COVID-19 pandemic. Despite the preponderance of online nursing courses, the delivery of courses virtually does not necessarily mean that these offerings are intentionally developed…

Public school systems across the U.S. have made major investments in tutoring to support students' academic recovery in the wake of the COVID-19 pandemic. We evaluate a large urban district's efforts to design, implement, and scale a district-operated, standards-based tutoring program across three years. We draw on extensive interviews and survey…