In this article, Julia So discusses the purpose of program assessment, four common missteps of program assessment and reporting, and how to prevent them. The four common missteps of program assessment and reporting she has observed are: (1) unclear or ambiguous program goals; (2) measurement error of program goals and outcomes; (3) incorrect unit…

The primary purpose of this study is to validate a student engagement measure for its use in evaluation of a learning assistant (LA) program. A series of psychometric evaluations were made for both the original scale of Higher Education Student Engagement Scale (HESES) and its adapted version designed to be used in gauging the effectiveness of…

When and how to survey potential respondents is often determined by budgetary and external constraints, but choice of survey modality may have enormous implications for data quality. Different survey modalities may be differentially susceptible to measurement error attributable to interviewer assignment, known as interviewer effects. In this…