The central challenge of social impact education within higher education is the lack of a shared framework to unify language and practice across an institution. One framework gaining popularity among Community Engagement Professionals (CEPs) is the Pathways of Public Service and Civic Engagement. The purpose of this basic qualitative study was to…

Universities attend to multiple demands, making it challenging to identify their particular academic project, which can be defined as how the university understands its key purposes and develops its organisation and activities in service of such. While the three pillars of higher education -- teaching, research, and service -- are cited as being…

The use of algorithms and automation of public services is not new, but in recent years there has been a step change in processing power and a decrease in the price of these technologies, which means we are seeing more widespread use. These advances are reframing our perception of what matters in ways that impact the ethical dimensions of…

Teaching about systemic racism and the myth of white supremacy to the next cadre of public administrators is critical as it supports students' abilities to challenge dominant paradigms and center counternarratives; both serve a purpose in advancing toward a more just and equitable society. This paper offers insight into the development and…

Many professionals are confronted in their practice with clients who show post-traumatic symptoms (PTS). "Trauma-informed practice" helps professionals recognize, understand, and appropriately respond to the effects of trauma. This work presents the "Trauma-Informed Practice for Workers in Public Service Settings" -- TIPS…

The ever-increasing demand for immediate access to information means interpreters and translators are increasingly using, and relying on, digital technology in their work. In the migratory context, machine translation (MT) and post-editing (PE) have the potential to greatly increase the efficiency of public service interpreting and translation…

Diversity, cultural competency, and global awareness are three broad and mutually reinforcing conceptual themes in the literature of American public affairs education that are rarely implicitly interconnected. A primary challenge has concerned how to teach these themes, either separately or in unison, when designing courses and curricula to…

Teachers constantly struggle to get students actively engaged and invested in their own learning. It can be even more difficult to engage those students in critical thinking and 21st century skills. Problem-based learning (PBL) provides a student-led format with real-life learning experiences, offering a purpose for instruction. By relinquishing…