Purpose: The aim of this study is to unveil how professional trainers and training managers describe the learning conditions of their workplaces, what informal and formal learning activities they intend to accomplish and what barriers to learning at work they encounter. Design/methodology/approach: Barriers to learning in the workplace fall under…

Context: Patient-centered care (PCC) has been widely studied in health care. Often, PCC is considered a mindset; however, there are specific behaviors to address in PCC, such as medical interviewing, exploring a patient's health literacy, and providing patient education. Much of the data specific to PCC relate to patient satisfaction rather than…

Context: The German vocational training and education (VET) system is designed to cope with change. Within this system, organizational VET trainers (OVETT) are the main persons of reference for apprentices in the organization, in most cases for the whole three-year training period. Whether training can help to realize or maintain decent work also…