This study understands workplace learning as a social phenomenon and explores ways of how to successfully respond to industrial transformation out of a role-related perspective. The focus is on interactions of social actors in the process of structural change and economic adaptation. The goal of this inductive case study is to explore how 26…

This paper seeks to bridge the existing knowledge gap between workplace learning and life course studies by investigating how young adults in the retail industry identify, pursue, and actualise learning opportunities in their workplaces. It considers the elements from their life course that either facilitate or impede these learning opportunities.…

Purpose: The aim of this study is to analyse young adults' positive experiences of learning when entering the labour market. Design/methodology/approach: The study is based on 13 individual in-depth interviews with young adults (aged 18-28) working within the retail sector in Sweden. The interviews explored the interviewees' experiences when…

Purpose: This paper aims to examine how instructional videos produced by retail employers and tech companies have modelled cashier roles and skills in service encounters over time, providing insights into cashier training and job responsibility evolution across different retail eras. Design/methodology/approach: Online video research is used, with…

A study from Lumina Foundation and Walmart shows how Walmart's Live Better U employee education initiative improves outcomes for associates and for Walmart. The report focuses on measurable impact for participating associates and includes disaggregated outcomes by race and ethnicity. Specifically, it shows how Walmart's employees of color use and…

Purpose: This study aims to investigate which "a priori" factors documented in the literature and new factors that influence employees' self-regulated microlearning behavior and the utilization of internal microlearning platforms in organizations. Design/methodology/approach: The authors conducted a single-case study on a Swedish retail…

Purpose: This study aims to examine the effect of strategic human resource management (SHRM) practices on two learning outcomes, learning orientation and learning competence, which past research has seldom examined in the UAE context. SHRM practices consisted of four factors, namely, talent acquisition, learning and development, performance…