Online question answering sites, such as Stack Overflow (SO), have become an important learning and support platform for computer-science learners and practitioners who are seeking help. Learners on SO are currently faced with the problem of unanswered questions, inhibiting their lifelong-learning efforts and contributing to delays in their…

This study explores the roles of students' help-seeking profiles when seeking help from AI chatbots, specifically ChatGPT, in a digital game-based learning environment, "Summon of Magicrystal." The study involved 102 middle school students who played an online game with the provision of ChatGPT and sought help from ChatGPT while solving…

Using information technology tools for academic help-seeking among college students has become a popular trend. In the evolutionary process between Generative Artificial Intelligence (GenAI) and traditional search engines, when students face academic challenges, do they tend to prefer ChatGPT, or are they more inclined to utilize Google? And what…

Metadiscourse guides how readers interact with a text and process the information they find. Because texts differ in purpose and audience, so do patterns of metadiscourse use. This research examines the patterns of metadiscourse use in topic-based writing, developed following a structured authoring method. The resulting writing is modular,…

This paper presents an implementation of Connected Spaces (CxS)--an ambient help seeking interface designed and developed for a project-based computing classroom. We use actor network theory (ANT) to provide an underutilized posthumanist lens to understand the creation of collaborative connections in this Computational Action-based implementation.…

Collaboration is the key element of maker movement. Online maker community is a new environment for makers to collaborate with one another voluntarily. This article selected one of the largest open online maker communities in China as the research sample. A total of 1292 postings selected from 19 threads were coded using Schaefer et al.'s (2019,…

Simulation software has been integrated into education delivery process in order to provide an effective learning environment for students such as FlexSim and Arena. This study investigated Hong Kong engineering students' help-seeking perception and attitudes towards learning simulation software at their university education institution. Students…

This exploratory qualitative study aims to explore the ChatGPT use of Van-Lang-University graduate students in a research writing course and the cognitive levels of their reactions to its responses. The data was collected from observations and interviews with twelve Vietnamese graduate students studying in a research writing class at this…