Employer attractiveness models need to include student-centric attributes related to the education-to-work transition. A four-factor Aspire model consisting of benefits, nature of work, employer value, and employer visibility was tested using structural equation modelling, with data collected from 2048 full-time college students from India over a…

Purpose: Because of the nature of their work, frontline service employees are highly exposed to customer incivility (CI) and are required to perform surface acting (SA) in such circumstances. Both CI and SA have detrimental impact to a sustainable workforce. This study aims to investigate the psychological effects of CI and SA on emotional…

Cultural diversity in the 21st century makes it imperative for managers to examine the multidimensional construct of cultural intelligence, aiming to solve cross-cultural problems, mitigate culture shock and promote a harmonious work environment. Using the quota sampling technique, this quantitative paper gathered data from three subgroups in…

Purpose: The purpose of this paper is to investigate the structural relationships among transformational leadership, affective organizational commitment and job performance, as well as the mediating effect of employee engagement on their relationships. Design/methodology/approach: To examine the structural relationships among the research…

The current study examined the mediating role of teacher commitment (TC) on the relationship between workplace spirituality (WS) and organisational citizenship behaviour (OCB) in Bahraini public schools. A cross-sectional survey design was used to examine a proposed conceptual model. Data were collected from 349 teachers in Bahraini public…