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Direct linkMadhav Sharma; Andy Bowman – Journal of Information Systems Education, 2025
"Not only SQL" (NoSQL) databases have become widespread across organizations, enabling sophisticated, data-driven applications to be highly available, distributed, and cloud-based, such as e-commerce, social media, online multiplayer games, and video streaming. However, NoSQL is still sparsely found in MIS and analytics curricula. This…
Descriptors: Educational Technology, Technology Integration, Databases, Data Analysis
Xiaoni Zhang – Journal of Information Systems Education, 2025
This teaching tip explores the integration of AI tools into database education. The author describes how instructors can use AI tools to prepare teaching materials and how students can use AI to facilitate database development. The teaching tips provided encompass both course-level objectives and assignment-specific strategies. The inclusion of AI…
Descriptors: Databases, Technology Integration, Critical Thinking, Thinking Skills
Janis Warner; Christopher M. Cassidy – Journal of Information Systems Education, 2024
Customer Service is important for a myriad of reasons, such as retaining customers, building customer loyalty, getting customer referrals, improving employee happiness, and remaining competitive. However, as a company grows, the focus may be on sales and production, with customer service efficiency and effectiveness being seen as an overhead…
Descriptors: Corporate Support, Human Services, Helping Relationship, Undergraduate Students
