Deploying systems-theoretical conceptuality, this paper improves understanding of the organisational consequences of the intensified societal engagement of a research university. Aligning its work with Luhmannian organisational analysis, it addresses the dynamic interplay between two modes of administrative decision-making communication, namely,…

Tuition-dependent higher education institutions face myriad external and internal challenges, including waning public confidence, demographic shifts, systemic sluggishness, and reduced workforces. Research on higher education administration tends to focus on senior-level leaders, with the operational experience of rank-and-file administrators…

The goal of this work was to build the leadership aptitude of managers in the Enrollment Management Group (EMG) at Duquesne University and to study the efficacy of an intervention--two specific and intentional leadership working sessions. The project used an improvement science framework with survey and interview methods to determine to what…

While the impact of government funding for institutions of higher education has been researched extensively, little research looks at the impact of students as a funding source. This is important because students are one of the greatest contributors to higher education budgets. Within the Commonwealth of Kentucky, there has been a decline in high…

Universities consist of students, faculty and staff, interacting through multiple layers of organization and on a variety of time scales. They are complex adaptive systems (CAS) yet the bulk of scholarship on higher education analyzes them using conventional social science methods, with little work that tries to understand them using complexity…