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Direct linkEllison Henry – ProQuest LLC, 2024
Background: Communities consist of interconnected sub-systems, such as schools, healthcare organizations, and businesses, each fulfilling specific functions that contribute to the overall well-being of the community. Effective community responses to crises, such as the COVID-19 pandemic, require collaboration across these sectors. However,…
Descriptors: COVID-19, Pandemics, Public Health, Decision Making
Peer reviewedJanis Warner; Christopher M. Cassidy – Journal of Information Systems Education, 2024
Customer Service is important for a myriad of reasons, such as retaining customers, building customer loyalty, getting customer referrals, improving employee happiness, and remaining competitive. However, as a company grows, the focus may be on sales and production, with customer service efficiency and effectiveness being seen as an overhead…
Descriptors: Corporate Support, Human Services, Helping Relationship, Undergraduate Students
