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Explainable Artificial Intelligence Approach towards Classifying Educational Android App Reviews Using Deep Learning
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Kanwal Zahoor; Narmeen Zakaria Bawany – Interactive Learning Environments, 2024
Mobile application developers rely largely on user reviews for identifying issues in mobile applications and meeting the users' expectations. User reviews are unstructured, unorganized and very informal. Identifying and classifying issues by extracting required information from reviews is difficult due to a large number of reviews. To automate the…
Descriptors: Artificial Intelligence, Computer Oriented Programs, Courseware, Learning Processes