Contextual multi-armed bandits have previously been used to personalize student support messages given to learners by supplying a model with relevant context about the user, problem, and available student supports. In this work, we propose using careful feature selection with relevant domain knowledge to improve the quality of student support…

Objective: Graduate students are more likely to experience mental illness than their peers in the general population. One potential source of support for personal issues and/or mental illness is a graduate student's faculty advisor. Although the relationship between faculty advisors and graduate students can positively influence the success and…

The purpose of this study is to understand the decision-making process that graduate students engage in when deciding whether to withhold or disclose information about mental health to their academic advisors. Guided by the principles of the phronetic iterative approach and Communication Privacy Management Theory, a thematic analysis of open-ended…

In this exploratory study, we took as our point of departure Lori Salem's (2016) call to investigate the factors that affect students' decisions to visit the writing center. Rather than exploring student decision-making through a sociological lens, as Salem does, we drew on insights from social psychology to understand students' motivations. We…

This study examines how cultural values may impact East Asian parents seeking educational services for their child. Using the lens of acculturation theory to analyze qualitative and quantitative data, findings reveal a complicated relationship between racial identity and the special education space. The quantitative data substantiates a…

Independent students pursue higher education without financial, practical, and sometimes emotional support from family. For these students, asking for assistance when needed is key for college persistence. Decisions around help-seeking are shaped by multiple factors but are often portrayed as a solely individual decision. This study examined…

Collaboration is an important aspect of computing. In a classroom setting, working with others can increase a student's motivation to attempt more challenges, reduce the difficulty of complicated concepts, and bring about greater overall success. Despite extensive research in other domains, there has been minimal exploration within computing on…