Understanding the people who use the digital products we build is essential to creating experiences that are useful, desired, and enjoyable. Personas are a tool often employed in educational settings and industry to build empathy for users. Using a concurrent mixed methods approach, this study sought to better understand how personas help to build…

This article challenges an over-reliance on language as the primary means to communicate knowledge by adopting a language"less"ness approach to maker pedagogies and maker literacies. Having conducted makerspace and design-based research for some time, we separately and together noticed a productive relationship between wordless…