This study addresses the applicability of generative artificial intelligence (GenAI) within the administrative learner support services at Anadolu University Open Education System, a giga university with more than one million learners in Türkiye. The study reveals the performance differences between a rule-based chatbot and different GenAI-based…

Blended synchronous learning (BSL) has become increasingly prominent in lifelong education due to its flexibility in enabling simultaneous onsite and online participation. However, enhancing the experience and satisfaction of adult learners in this context remains a challenge. This study primarily used structural equation modelling to examine the…

Learning analytics promise significant benefit to online education providers through improved, better-targeted student services. Much has been written about the potential of analytics and how they might be technically implemented, and various ethical considerations are published highlighting the significant potential risk of gathering,…

The study aimed to examine the impact of a gamified distance learning system on enhancing digital creativity in distance education. The research involved 36 graduate students from Sukhothai Thammathirat Open University enrolled in the Public Administration Innovation course. Over a six-week experimental period, the learning system incorporated…

Distance education institutions worldwide are adopting online learning to take advantage of its benefits. However, online learning is often seen as a mode of delivery that will work for any distance education institution in any context. The increased relevance of online learning during and after the COVID-19 pandemic has further exaggerated the…

We describe findings from a study based upon a collaborative project carried out online as the end of module assessment activity of a multidisciplinary science module at the UK Open University. Our aim was to determine how well students dealt with working in a team of unfamiliar multidisciplinary scientists and to identify tools and processes that…

In this paper, we discuss the skills required for academics to effectively utilize digital technologies within open distance learning institutions in South Africa. The growing prevalence of activities within these institutions has led to shifts in academic skill requirements, particularly as academics increasingly work remotely from home or in…

With the release of Generative AI systems such as ChatGPT, an increasing interest in using Artificial Intelligence (AI) has been observed across domains, including higher education. While emerging statistics show the popularity of using AI amongst undergraduate students, little is yet known about students' perceptions regarding AI including…

This study examined the reasons for high dropout numbers in programs offered through open and distance education (ODE). A mixed method approach was employed to collect data from a purposive sample of instructors and students at the Open University of Sri Lanka. A total of 38 reasons were revealed, of which aligned with existing dropout models as…

Leveraging technology to break the iron triangle of access, cost, and quality is a legacy of open universities (OUs), becoming a source of inspiration for higher education in general. Today, OUs face increasing competition from conventional universities, no longer enjoying the first-mover advantages as they did in the earlier years. Can artificial…

This study examines relationships among several variables within the context of online learning in higher education including self-regulated effort, maintained situational interest, gender differences, and age-related factors. Analyzing data from a diverse Open Cyber University of Korea student sample, the research highlights a positive…

The aim of this study is to determine the metaphorical ideas held by learners/graduates who engage in online student communities within the Anadolu University Open and Distance Education System, specifically with the concept of "online student communities". The study utilized a qualitative research methodology, specifically employing the…

The study investigated the impact on student engagement and achievement of a "formative thresholded" continuous assessment strategy in which students had to meet a modest threshold, but their continuous assessment marks did not contribute to their final grade. Students were free to choose their own blend of tutor-marked and…

The idea of social capital as the value obtainable from an individual's social relationships has been used to study many organizational and social settings, but rarely virtual environments. We used data from an online higher education institution to examine how an individual's social capital derived from her position in the social structure…

Offering education by distance provides an important sociological tool for equalising opportunities in developed nations. However, for developing nations and more particularly some of the least-developed countries in the world, it has the potential to play a much larger role in providing both basic and advanced educational opportunities and,…