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Denok Sunarsi; Horas Djulius; Azhar Affandi; Sidik Priadana; Umi Narimawati; Iman Sudirman – Journal of Education and Learning (EduLearn), 2025
The COVID-19 pandemic has brought unprecedented challenges and opportunities for knowledge management systems (KMS) in various domains and sectors. This research explores the strategies to manage expectational knowledge in higher education after the COVID-19 pandemic. This study employed a qualitative research method with a case study design to…
Descriptors: COVID-19, Pandemics, Knowledge Management, Expectation