This research article establishes the relationship between key performance indicators and the academic and research quality performance and assessment and quality assurance of any large multidisciplinary academic and research institution or university. The indicators in terms of qualitative and quantitative are being proposed below and are…

Purpose: This research examined the direct and indirect effect of university social responsibility (USR) on student loyalty through the mediation of service quality and university image. Design/methodology/approach: The sample includes 35 students from Universitas Sarjanawiyata Tamansiswa, a private university, and 74 respondents from Universitas…

This research looks at higher education choice through the lens of extended self in consumer behavior. An online survey at two US universities, one public and one private, found that extended-self moderated how much fulfillment of self-image needs led students to like a university. Self-esteem needs were a critical part of this process, positively…

Purpose: The purpose of this paper is to examine the education service quality factors, for online education context, that drive the brand equity of a higher education institute. In the times of emerging online education programmes by otherwise traditional institutes, assessing the service quality of educational institutions and its effect on the…

Accreditation can serve as an accountability mechanism for higher education, ensuring institutions meet specific standards, which can be impacted by various factors including the regulatory environment of each country or local jurisdiction as well as an institution's mission, enrollment, and student success trends. In addition, higher education…

Purpose: This study examined the factors impeding the implementation of micro-credentials and accepting it as a credible source of earning professional qualifications and certifications necessary for pursuing higher education or other career goals. Design/methodology/approach: The factors were identified by reflecting on the recent literature and…

Standardised International Large-Scale Assessments (ILSAs) have gained prominence in global and national educational discussions. ILSAs claim to offer valuable insights for improving education systems, but their impact on educational policy varies and has become a contested arena. This article analyses how these assessments fed educational…