Despite the proliferation of massive open online courses (MOOCs) and the impressive levels of enrolment they attract, many participants do not complete these courses. High drop-out has been identified as one of the major problems with existing MOOC formats. Our work addresses two factors relating to non-completion. Firstly, MOOCs require a high…

This study examines Grammarly's utility as a writing assistant for enhancing higher education students' writing skills. University writing centers and classroom settings now incorporate Grammarly as a resource for writing assistance and there is a need to understand how students view its use and its link to help-seeking behavior. 476 university…

Contextual multi-armed bandits have previously been used to personalize student support messages given to learners by supplying a model with relevant context about the user, problem, and available student supports. In this work, we propose using careful feature selection with relevant domain knowledge to improve the quality of student support…

The emergence of chatbots and language models, such as ChatGPT has the potential to aid university students' learning experiences. However, despite its potential, ChatGPT is relatively new. There are limited studies that have investigated its usage readiness, and perceived usefulness among students for academic purposes. This study investigated…

The use of artificial intelligence (AI) technologies in second/foreign language education has recently gained a bulk of attention. However, the emotional experiences of English as a foreign language (EFL) learners in AI-mediated classes have been ignored. To fill this gap, the present qualitative study examined 34 Chinese EFL students' perceptions…

Background: The global introduction of complex measures directed at the containment of the COVID-19 spread has spurred a massive shift to distance learning among educational institutions. As far as such a learning mode is rather forced and, probably, only a few establishments faced no difficulties with it, the matter of assuring teaching…