Mobile application developers rely largely on user reviews for identifying issues in mobile applications and meeting the users' expectations. User reviews are unstructured, unorganized and very informal. Identifying and classifying issues by extracting required information from reviews is difficult due to a large number of reviews. To automate the…

During the last quarter century, the diffusion of information and communications technology (ICT) in Sub-Saharan Africa (SSA) has been shaped by noteworthy socioeconomic determinants and arguably resulted in significant socioeconomic impact. The first essay in this dissertation is an enquiry into the statistically significant socioeconomic…

Technologies like ChatGPT and other AI tools have impacted learning by giving students more chances to ask questions and explore knowledge. The inclusion of Non-Player Characters (NPCs) as scaffolding in game-based situated learning activities can have a positive impact on learning. The application of ChatGPT to role-playing has potential;…

Intelligent personal assistants (IPAs) are a valuable tool in language learning because they provide opportunities for authentic interaction. However, their effectiveness, compared with that of human interlocutors, in facilitating second and foreign language interaction has not been explored. Therefore, this study investigated the effect of IPAs…

The integration of ChatGPT into educational systems underscores the critical importance of reevaluating the relevance of digital literacy skills. This study empirically tested, for the first time, the theoretical premise that the use of ChatGPT could render certain digital skills obsolete by assuming competencies that students were previously…