In Goffman's terms, qualitative interviews are social encounters with their own realities. Hence, the 'situational critique' holds that interviews cannot produce knowledge about the world beyond these encounters, and that other methods, ethnography in particular, render lived life more accurately. The situational critique cannot be dismissed; yet…

This study examines the effectiveness of an undergraduate intercultural learning assignment immediately and over time. Students were asked to consider what they know or believe about refugees and the sources of their information. They then engaged in two one-hour online interviews with a refugee. After the interviews, they wrote reflective…