Children develop within a context, and the nature or dynamics of a child's context can change the trajectory of their development. According to Bronfenbrenner (1979), children are affected and are impacted by individuals within various systems or environments. One of Bronfenbrenner's ecological systems is the microsystem, in which children…

Customer Service is important for a myriad of reasons, such as retaining customers, building customer loyalty, getting customer referrals, improving employee happiness, and remaining competitive. However, as a company grows, the focus may be on sales and production, with customer service efficiency and effectiveness being seen as an overhead…

The article presents the replicable model of Curriculum and Community Based Academic Learning with Research, Action and Service (CCBALwRAS) through a framework of '2 Cs', the 'curriculum' and the 'community'. It puts forth a support strategy for participatory community-based interventions by formally inducting higher education institutions (HEIs)…

This dissertation in practice (DiP) was conducted to address the absence of a district-coordinated effort aligning Sustainable Development Goals (SDGs) and real-world project-based learning (PBL) with intentional community partnerships in Anaya Independent School District (ISD). The study aimed to develop a community outreach framework that can be…

This study aimed to examine the relationship between student engagement and student retention of adult learners at community colleges. The relationship between student retention and the five Community College Survey of Student Engagement (CCSSE) student engagement benchmarks (active and collaborative learning, student effort, academic challenge,…

Writing workshop, as conceived by Donald Graves and other US researchers in the 1980s, positively transformed the writing instruction of many teachers. However, others experienced considerable challenges as they tried to create workshop classrooms. This article examines the three historical conditions that defined workshop: (1) choice, (2) time…

Prior research on the "Community of Inquiry" (CoI) framework has a limited amount of work which uses structural techniques to confirm the factorial structure of the CoI. The current study investigates the structural relationships among the three elements of the CoI framework (cognitive presence, teaching presence, and social presence),…

Research on higher education community engagement (HECE) rarely places university or institutional voices in conversation with the community partners' voices. Boundary-spanning frameworks such as Weerts and Sandmann's (2010) for universities and Adams's (2014) for community partners help boundary spanners, but such models draw boundaries between…

In the contemporary digitalised knowledge society, work-integrated professional development is an important and continuous activity. Continuous professional development should preferably be a hybrid format, where academia collaborates with industry and the surrounding society in a multi-directed exchange of ideas. Continuous professional…

Background: In partnership with PHSS, a community care agency in London, Ontario, we describe the person-centred planning model. Person-centred plans (PCPs) are mandated in the community care sector and created annually through discussions with the person-supported, staff, family/friends and community members. PCPs are individualised, integrated…

Although the scholarship of teaching and learning (SoTL) has been described as the signature pedagogy of educational development (a professional field focused on support for teaching and learning in higher education), there is little systematic evidence of the scale and scope of the SoTL support practices that centers for teaching and learning…

A practice that dates back centuries, apprenticeship is a workforce development model that has gained recent attention in the American higher education system. The researcher conducted a review of existing literature that included apprenticeships in higher education and other models of community college workforce development. Existing literature…

Retention and persistence models share common components such as student characteristics, institutional experiences, and academic and social integration. However, few acknowledge basic needs (e.g., food, housing, transportation) and belonging as essential to student success. In this piece, the authors discuss two gaps in these models that should…

This empirical article offers a practical framework to complement Sandmann's integrated theoretical model for advancing the praxis of engaged scholarship in higher education institutions. The article introduces a newly developed integrated service-learning praxis (ISLP) approach, which served as a research context for constructing the practical…

This study advances the emerging research on shared metacognition through the lens of the community of inquiry framework. It seeks components and utterances of the community of inquiry and shared metacognition in online collaborative learning environments to bring an instructional design model to the fore. A three-cycle design-based research…