Background and Context: Gender research shows that women are better at reading comprehension. Other studies indicate a lower tendency in women to choose STEM professions. Since data modeling requires reading skills and also belongs in the areas of information systems and computer science (STEM professions), these findings provoked our curiosity.…

This study explores the development and evaluation of a chatbot model designed to facilitate learning within a department of a university. The project aims to enhance the learning experience by incorporating customized data into the chatbot's knowledge base, enabling personalized and context-aware interactions. The research investigates the…

Customer Service is important for a myriad of reasons, such as retaining customers, building customer loyalty, getting customer referrals, improving employee happiness, and remaining competitive. However, as a company grows, the focus may be on sales and production, with customer service efficiency and effectiveness being seen as an overhead…

Blended learning sets solid foundations for the utilization of educational technology in authentic student learning experiences within traditional educational contexts as well as in distance education. The author introduces an integrated and distributed model of blended learning, utilizing educational technology for authentic student learning…

Listening, speaking, reading, and writing are important skills in English language learning. However, some students are not successful in learning English due to several factors. The model for improving the English learning skills of students is essential. However, except for the HyFlex learning model, no suitable model for learners has been found…