This research focuses on identifying successful approaches used by university ombuds offices to enact change regarding dispute resolution options within their academic institute. The field of Ombuds has grown steadily in North America since the 1970s and is widely used by private industry, academia, and government organizations to deploy…

This study examines how six principals in Norwegian adult education centres (AECs) navigate and make sense of and navigate the multifaceted and uncertain environment in which they act. Specifically, the study aims to explore the significance of improvisation and positioning in the principals' day-to-day decision-making and leadership as they…

"Learning-Focused Supervision: Developing Professional Expertise in Standards-Driven Systems" is a practical guide for instructional supervisors at any level. With real-world examples, QR-linked videos, and actionable strategies, this updated second edition aligns supervision with today's educational trends, elevating teacher…