Most tertiary institutions have adopted the peer-tutoring approach to complement the traditional method of teaching and learning. The successful utilization of peer-tutoring as a teaching and learning strategy is determined by the effective administration of the entire process. This qualitative study investigated how the peer-tutoring process was…

Purpose: The purpose of this study is to examine the impact of educational service quality (ESQ) on student academic performance via the mediating role of student satisfaction. Design/methodology/approach: To serve the study's purpose, the study adopted a quantitative research approach. Three public universities representing 30% of the ten public…

Studies indicate that minoritized students attending Predominantly White Institutions (PWI) may struggle with engagement and establishing a sense of belonging. Peer mentoring may play a role in enhancing these opportunities to foster academic performance and retention. The sense of belonging and engagement for minoritized students at a PWI is…

CUNY ASAP is a three-year program offering comprehensive student support, financial aid, and structured pathways. The program has served over 100,000 students since 2007 and been replicated across seven states. ASAP's primary goal is to increase the completion of college associate degrees. Specifically, the comprehensive intervention is expected…

In response to the need for greater racial and ethnic diversity, the Office of Academic Affairs (OAA) at Indiana University Indianapolis introduced a mandatory equity and inclusion-centered training program for faculty search committees in August 2023. This training addresses key challenges in achieving faculty diversity, including biases, narrow…

This dissertation shines a light on the indomitable spirit of African American male students, who exhibit remarkable resilience despite facing persistent challenges such as underrepresentation, academic underachievement, and racial and socioeconomic disparities. It delves into the critical role of programs and services in promoting academic…

Disparities in academic performance and degree attainment continue to affect systemically marginalized (SM) college students. Amidst these persistent inequities, this qualitative study aimed to better understand how SM students at a competitive university navigated their choice to engage with support and how they conceptualized success. The study…

Increasing the representation of skilled workers in STEM fields has been a priority in the United States, with a particular emphasis on supporting underrepresented groups. While urban areas with established higher education institutions have made efforts to engage underrepresented students in STEM, this study sheds light on the challenges faced by…

This phenomenological qualitative study examined the intersection between TRIO Upward Bound participation and resilience theory to determine how participation in TRIO Upward Bound impacted the resiliency of its at-risk youth participants. Accordingly, the participants of this study are alumni of the federally funded TRIO Upward Bound program, a…

This mixed methods experimental study examined the impacts of the Early College High School model on students' college readiness in mathematics measured by their success in college preparatory mathematics courses in the 9th through 11th grades, and disaggregated for academically prepared and underprepared students. This study looked at the…

In community colleges in the United States, graduation rates remain frustratingly low. Students face many challenges, including the financial costs of attending college; the demands of school, work, and family; complex institutional systems; underfunded student support services; and insufficient preparation for college-level work. To address these…

The following article discusses Syracuse University's process to overhaul advising practices to better serve students. The initiative included improving advisor training and coordinating advising across all schools and colleges as well as integrating advising with career services. The process engaged theuniversity's strategic plan goals of serving…

This study examines the long-term relation between an Integrated Student Support (ISS) intervention and postsecondary enrollment and completion for predominantly low-income students of color. We use propensity score weighting to estimate the relation between receiving ISS during elementary school and postsecondary outcomes for 2009-2017 high…

Public school systems across the U.S. have made major investments in tutoring to support students' academic recovery in the wake of the COVID-19 pandemic. We evaluate a large urban district's efforts to design, implement, and scale a district-operated, standards-based tutoring program across three years. We draw on extensive interviews and survey…

Institutions and community-based organizations that serve their communities are creating positive opportunities for students and families. Over 20 years, "Excelencia" in Education has prioritized bringing national attention to the programs, institutions, and people making a positive difference for Latino students and their communities.…