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Direct linkCaterina Reed; Paria Aria; Guinsly Mondésir; Harvey Long – College & Research Libraries, 2025
This research seeks to find the new trends in virtual reference and online learning by looking at the impact of COVID-19 on academic libraries, and by identifying gaps in professional development for academic librarians, particularly in reference and instruction. Responses from the surveyed academic librarians indicate that many services…
Descriptors: Academic Libraries, Electronic Learning, Library Services, Reference Services
Saroja Kumar Panda; Atul Bhatt; Aparna Satapathy – New Review of Academic Librarianship, 2024
The paper aims to discuss ChatGPT and its role in academic libraries. It identifies the key areas where ChatGPT can be implemented in libraries to improve various services and the overall work experience of academics, along with the risk factors associated with ChatGPT. Research finds that ChatGPT can be aided with many library services such as…
Descriptors: Artificial Intelligence, Technology Uses in Education, Academic Libraries, Library Services
