Contextual multi-armed bandits have previously been used to personalize student support messages given to learners by supplying a model with relevant context about the user, problem, and available student supports. In this work, we propose using careful feature selection with relevant domain knowledge to improve the quality of student support…

The mental health landscape in higher education has reached a critical juncture, with an increasing number of students experiencing severe psychological issues. Recent studies have found that over 60% of college students meet the criteria for at least one mental health problem, with significant portions reporting symptoms of depression, anxiety,…

Higher education institutions are incorporating case management services to support their students' increasing needs and psychosocial stressors. Informed by the Student Affairs Case Management Model, the purpose of this intrinsic, qualitative case study was to better understand how case management services foster students with minoritized…

Because the failure rate for college algebra is large and sometimes up to 50%, college algebra serves as a gatekeeper to STEM fields and degree completion. Therefore, it is critical to examine students who are at risk of dropping, withdrawing, and failing college algebra help-seeking behavior. The purpose of this mixed methods study was to focus…

Mental health concerns are a significant challenge for college students across the country. While the COVID-19 pandemic exacerbated mental health challenges, it did not create them. Mental health symptoms among college students have been rising dramatically for the past decade, and the easing of the pandemic will not make them evaporate. These…

This paper explores the provision of online and in-person mathematics support from the student perspective. We compare and contrast online, in-person and hybrid formats of mathematics support offerings between two universities from opposite sides of the globe by presenting analysis of 227 student responses to six surveys. Three surveys were…

International Students (IS) generate significant revenue in Australia, bringing diversity, but also distinctive needs and values. IS experience unique mental health challenges and their unmet support needs have recently received public and academic attention, notably during the COVID-19 pandemic. However, framing IS as homogeneous misses important…

In line with shifts to avoid blaming individual students and instead be critical of systems that produce inequitable outcomes, this research honors the voices of those closest to math instruction: students. This study sought to learn directly from high school students of color about their experiences as math learners. The study surveyed over 400…

In the United States, campus sexual violence research has mostly focused on 4-year residential campuses. The experiences of students on nonresidential campuses are less well understood. Using data from a Web-based campus climate survey, this study explores sexual assault and sexual harassment victimization rates, victimization characteristics, and…

This study examined the relationship between demographic, disability-related, and transition planning experiences and accessing disability-specific and universally available supports at 2- and 4-year colleges by postsecondary students identified in secondary school as English learners with disabilities. Findings were based on secondary analysis of…

This study explores the mental health perceptions, expectations for mental healthcare, and use of existing mental health services among international engineering students at a Western Canadian university. Employing a phenomenological qualitative approach, semi-structured interviews were conducted with 18 international undergraduate engineering…

Positive perceptions of school climate are associated with improved academic and behavioral outcomes, such as lower bullying victimization experience and higher student engagement. The present study evaluated the consistency of these relations across racial/ethnic student groups using the Authoritative School Climate (ASC) model which defines…

Public school systems across the U.S. have made major investments in tutoring to support students' academic recovery in the wake of the COVID-19 pandemic. We evaluate a large urban district's efforts to design, implement, and scale a district-operated, standards-based tutoring program across three years. We draw on extensive interviews and survey…

The aim of this study was to explore perceptions of mental health services from the perspectives of adolescents with no prior service experience. Thirty students in the Transition Year (fourth year) of secondary school participated in this study: 22 females and 8 males, aged 15 to 16. There was equal distribution across rural and urban settings.…

This project used a mixed-method approach to understand educator readiness to support student mental health across early childhood, school based, and tertiary settings. The study features educators and relevant support staff working with children, adolescents, and adults in formal learning settings. Relevant experts such as mental health care…