Many nonprofit organizations rely upon volunteers and fundraising events to supplement their operating budgets. Unfortunately, these budgets are often so tight that they do not allow for supplemental purchases beyond daily operations. Many nonprofit organizations would love to have volunteer help who could create software to meet their specific…

Customer Service is important for a myriad of reasons, such as retaining customers, building customer loyalty, getting customer referrals, improving employee happiness, and remaining competitive. However, as a company grows, the focus may be on sales and production, with customer service efficiency and effectiveness being seen as an overhead…