This paper reports on a systematic literature review to understand better methodologies and data collection tools used to judge student teaching effectiveness, ways in which validity and reliability are considered, the processes involved in assessing new teaching effectiveness within teacher education programmes, and how evaluation and results are…

This article reports the development and validation of the new Process and Outcomes from Service-Learning (POSL) questionnaire, a self-report measure that assesses students' service-learning experiences as well as their attainment of a comprehensive set of intended service-learning outcomes. The study involved three phases: (a) construct…

Purpose: The study was aimed at measuring farmers' helpline services quality in India using a standardized multi-factor scale (HELPQUAL) developed as part of this study. Design/methodology/approach: The present study is based on 360 farmers' and 45 experts' responses gathered using telephonic interviews and mailed questionnaires during the year…