Purpose: Despite the expansion of virtual learning during COVID-19, many questions remain unexplored on how to provide quality online instruction outside of a crisis-schooling model. Research Methods: The study takes place within a virtual school affiliated with the largest online curriculum provider in the United States. Using observations of…

Educators in higher education institutions swiftly transitioned from face-to-face to online and remote classes to mitigate physical contact risks and ensure student and faculty safety during the pandemic. However, this abrupt shift presented both personal and institutional challenges in redefining the expectations and roles of instructors and…