Service Dominant Logic (SDL) proposes value creation as a process based on service, the success of which ultimately depends on employees' service orientation. Given that universities are the nest of future employees, and the latest World Economic Forum Future of Jobs Report highlights skills such as empathy and active listening, leadership and…

Mentoring is a series of collaborative activities and conversations between young people and older or more experienced persons (i.e., mentors) who are acting in a helping capacity to provide support that benefits one or more areas of the young person's development. This resource offers those who develop and implement mentoring services meaningful…

Background: Mastery motivational climate (MMC) interventions are an evidence-based approach utilized to deliver motor skill interventions (MSI) for young children. There are 6 environmental characteristics and instructional cues an instructor must appropriately manipulate to implement a MMC. These are known as the TARGET and stand for Task,…

Persistent gaps in digital skills leave many seniors excluded from essential services, social connections and civic participation. Traditional training models, often designed for the general population, frequently fail to reflect the realities of older learners, such as different learning paces, lower familiarity with technology or age-related…

Individual Learning Accounts (ILAs) -- virtual accounts in which individuals accumulate training rights over time -- are gaining renewed momentum as a means of placing individuals at the centre of lifelong learning. Yet, establishing ILAs is a resource-intensive process that requires strategic planning, sustained investment and ongoing refinement.…