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Giles, David – Center for an Urban Future, 2013
As more and more New Yorkers turn to digital books, Wikipedia and other online tools for information and entertainment, there is a growing sense that the age of the public library is over. But, in reality, New York City's public libraries are more essential than ever. Far from becoming obsolete, the city's three public library systems--Brooklyn,…
Descriptors: Public Libraries, Library Role, Human Capital, Quality of Life
Williams, Kate – Library Quarterly, 2012
The informatics moment is the moment when a person seeks help in using some digital technology that is new to him or her. This article examines the informatics moment in people's everyday lives as they sought help at a branch public library. Four types of literacy were involved: basic literacy (reading and writing), computer literacy (use of a…
Descriptors: Library Services, Access to Computers, Disadvantaged, Social Capital