Ten participants from an online community of fiction writers were exposed to a treatment package intended to increase their writing productivity. The package consisted of graphic feedback provided through a Web page, praise for goal completion delivered via e-mail, and editing of manuscripts by other members of the community dependent on the…

The importance of information and communication technology (ICT) for modern business cannot be questioned and has lead ICT professionals to design, develop, implement and support ICT infrastructures in both the public and private sectors. Organisations, universities and therefore governments face the enormous difficulty of trying to achieve…