This chapter summarizes ten selected issues and common problems that arise in most assessment research projects. These include: (1) the uses of grades in assessment; (2) institutional review boards; (3) research design as a compromise; (4) standardized testing; (5) self-reported measures; (6) missing data; (7) weighting data; (8) conditional…

Putting data-driven decision making into practice requires the use of consistent and reliable data that are easily accessible. The systematic collection and maintenance of accurate information is an important component in developing policy and evaluating outcomes. Since 1982, the National Collegiate Athletic Association (NCAA) has been collecting…

The flattening world, growing expectations of accountability, and retiring baby boomers are just a few of the issues in the rapidly changing work environment that make it essential for colleges and universities to understand a wider variety of business affairs data in order to be competitive and effective. To meet these challenges, institutional…