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Kendrick, Kaetrena Davis – Public Services Quarterly, 2011
The core duties of the reference librarian inherently mandate that the work environment is not unlike a kaleidoscope: Students and faculty revolve within and around the library, and reference and public services workers do the same; every move temporarily redesigning the library, its collections, and even its very role on campus into something…
Descriptors: Access to Information, Reference Services, Library Services, Web Sites
Durr, Chris – Computers in Libraries, 2011
Library staff members should ultimately base their purchasing choices on the mission statements of their employing institutions. Fortunately, library mission statements have much in common. Undoubtedly, for example, all libraries have a goal that includes "serve the information needs of the community," because on some level, all libraries are…
Descriptors: User Needs (Information), Information Needs, Access to Information, Library Services
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Matthews, J. Greg – Public Services Quarterly, 2009
It is easy to lament the shortcomings of traditional online public access catalogs (OPACs) in the Google Age. Users cannot, for example, usually input a snippet of a long-forgotten pop song's chorus into an online library catalog and almost instantly retrieve a relevant result along with hundreds of other options. On the other hand, should OPACs…
Descriptors: Online Catalogs, Literature Reviews, Computer Software Evaluation, Computer Software Reviews
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Soules, Aline; Golomb, Liorah – Journal of Electronic Resources Librarianship, 2009
In this article, the authors compared the MLA International Bibliography database (MLAIB) across five vendor platforms to determine how and why seemingly comparable searches produced varying results. A number of tests were conducted using a variety of fields, terms, and parameters, and examples of results are provided. The authors' findings are…
Descriptors: Online Vendors, Navigation (Information Systems), Online Searching, Search Strategies