Twitter is a microblogging site, one where users send out messages of no more than 140 characters. The messages, known as tweets, can be seen by anyone who follows the account. Twitter is free, but free as in kittens, not as in pizza. To use it effectively, it will take time to learn the language and develop content. When used effectively, Twitter…

Wise and careful selection of materials remains among the most important and enduring duties of the librarian--and also among the most difficult. The author has found this to be especially true in a specialized-subject library, where traditional collection development methods do not always yield good results. While collection development practices…

Libraries have undergone an extraordinary transformation over the last twenty years--from glorified book warehouse to interactive learning environment. For an architect they are currently amongst the most exciting projects to be commissioned to design. Innovation and "Next Generation" are the buzz words. However instead of exploring a first…

Bookstores, record stores, libraries, Facebook: these places--both physical and virtual--demonstrate an established and essential purpose as centers of community, expertise, convenience, immediacy, and respect. Yet as digital, mobile, and social shifts continue to transform culture and interactions, these spaces and places transform, too.…

In her biography about her horticulturalist father, Jonathan Baldwin Turner, Mary Turner Carriel wrote the following of Turner's quest to fence prairies; words that may also serve as an allegory for present-day libraries: What he could have done to tempt the pioneer from his home in the East to settle upon the fertile lands in the West. The first…

In these difficult economic times, everyone is on the lookout for savings. This author, an adult services librarian at New City Library in New York, has spent the last two years implementing small-scale open source and freeware replacements where proprietary or paper solutions once ruled. While none of these projects is individually revolutionary,…

A halo of signs, some stuffed into thick plastic sheaths while others curled under yellow tape, cluttered the service desks of the New City Library. They bleated out messages of closings, procedures, and warnings. Their number undermined their cause. All too often a customer would ask a question that was answered by the very sign they had pushed…

Beyond the sprawling Denver International Airport, there's little to put Adams County, Colorado, on the map. The region's light rail only stretches south, so Adams County, a mostly working-class zone to the northeast, has come late to growth. There's no central city; the community is dominated by strip malls, big-box stores, and new developments.…

Since SC LENDS started operating in June 2009, more public libraries have come on board. All of this on the back end connects to a Mozilla-based staff client that has distributions for Mac OS X and Microsoft Windows, using SSL encryption to keep communications secure and private between remote libraries and the servers hosted at a high-end…

Experienced librarian and coach Ruth Metz outlines a focused and results-oriented plan for achieving the best results from staff members through a coaching style of management. Real-world examples and coaching scenarios specific to library work will help librarians: (1) Be both a coach and a player by learning the terminology and techniques; (2)…

There have been substantial changes in the labour market over the past few years and survey results indicate 60% of staff will leave public library service over the next decade. While this creates opportunities for library staff, limited training budgets and a focus on compliance and specific library skills training have led to a gap in the formal…

Whether a library's reference collection is large or small, it needs constant attention. Singer's book offers information and insight on best practices for reference collection management, no matter the size, and shows why managing without a plan is a recipe for clutter and confusion. In this very practical guide, reference librarians will learn:…

The rapidly evolving digital world inspires much use of nautical terminology: (1) navigation; (2) discovery; (3) the voyage; and (4) the new terrain at the end of the journey. Considering how quickly new technologies are arriving on smartphones, the nautical adventure is continuing at an increased pace. Innovations in basic library services follow…

It's an obvious observation that librarians today find themselves dealing with collections of ever larger proportions of electronic content. The degree to which that shift has already taken place varies from one type of library to another. Some organizations, especially those involved with specializations in biomedical, scientific, or business,…

This article identifies 13 cultural trends that libraries can turn into opportunites to reach patrons. These trends include: Twitter, online reputation management, value added content, mobile marketing, and emotional connection.