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Colón, Valeriana – Commission for International Adult Education, 2015
In the age of technology, educators are encouraged to incorporate online resources into their teaching, but the effectiveness of these resources on learning and the student perspective is rarely taken into consideration. A key aspect to the assessment of online resources for international students is the user's perspective. Culture has a…
Descriptors: Foreign Students, Technology Uses in Education, Educational Technology, Online Courses
Ellis, Susan J. – Our Children: The National PTA Magazine, 2011
The challenge today is how to make e-mail and other forms of electronic communication effective in motivating volunteer action. Is it possible to make e-mails feel personal and welcoming? E-mail, instant messaging, texting, and social media are tools that allow individuals to communicate quickly and inexpensively, but they are lifeless without the…
Descriptors: Electronic Mail, Computer Mediated Communication, Interpersonal Communication, Communication Strategies
Ramsay, Judith; Renaud, Karen – Behaviour & Information Technology, 2012
One would expect email substantially to increase organisational productivity and efficiency. There is little empirical evidence of this since email use is such a complex tool that it would be well nigh impossible to attribute efficiency increases solely to email. There is anecdotal evidence of the positive aspects of email (Phillips, S.R. and…
Descriptors: Evidence, Electronic Mail, Interviews, Foreign Countries
Halvorsen, Andy – CALICO Journal, 2012
This mixed-methods study looks at patterns of emoticon usage in adult, ESL student writing. Data are drawn from 13 students and their participation in online discussion forums designed to supplement a traditional ESL writing course. The study conceptualizes computer mediated communication as a hybridized and emergent form which utilizes features…
Descriptors: Mixed Methods Research, Discourse Analysis, Questionnaires, Interviews
Gibson, Will – British Educational Research Journal, 2009
This paper uses Conversation Analysis to investigate the ways in which participants in an online asynchronous postgraduate reading group managed and negotiated their contributions within the discussion. Using the conversation analytic concerns with sequential organisation, adjacency pairs and topicality, this article shows the analytic insights…
Descriptors: Discourse Analysis, Educational Practices, Asynchronous Communication, Computer Mediated Communication
Forster, Shirley – Australian Library Journal, 2006
Many libraries are using co-browsing chat products to provide reference services to their patrons, whilst their patrons are online and using the internet. The concept of such an online service is highly desirable, but many libraries are concerned that they will never be able to afford such a system. This may have changed: Instant Messaging (IM)…
Descriptors: Libraries, Synchronous Communication, Communications, Reference Services