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Download full textTsuji, Keita; Arai, Shunsuke; Suga, Reina; Ikeuchi, Atsushi; Yoshikane, Fuyuki – Online Submission, 2013
In Japan, only a few public libraries provide e-mail reference services. To help public libraries start e-mail reference services, the authors investigated reference questions received by libraries via e-mail and traditional face-to-face services. The authors found that research questions are more frequently observed among e-mail questions and…
Descriptors: Public Libraries, Foreign Countries, Reference Services, Electronic Mail
Peer reviewed
Direct linkBattley, Belinda; Wright, Alicia – Journal of Archival Organization, 2012
Regular evaluation of archival reference services is essential to ensure that users have appropriate access to the information they need. Archives New Zealand has been measuring customer satisfaction for many years using self-completion questionnaires but recently trialed two new methods of evaluation, using external research companies. One…
Descriptors: Library Services, Foreign Countries, Reference Services, Library Research
Eurydice, 2009
The Thesaurus for Education Systems in Europe (TESE-2009 edition) is a multilingual thesaurus and a robust information retrieval tool focusing on European education systems and policies. It is specifically designed to cover the indexation needs of the Eurydice network and to facilitate information retrieval on Eurydice's central website. It can…
Descriptors: Foreign Countries, Multilingualism, Comparative Education, Educational Policy
PDF pending restorationEdmundson, Margaret, Ed. – Online Submission, 1993
This PIALA 1993 Proceedings contains many of the papers presented at the 3rd annual conference of the Pacific Islands Association of Libraries and Archives. This publication is the first time papers from this Micronesian regional library and archives conference have ever been published. The conference addressed various topics of interest to…
Descriptors: Fund Raising, Public Relations, Reading Motivation, Archives
Bittner, Walton S. – Bureau of Education, Department of the Interior, 1920
It is the aim of this bulletin to describe in some detail the scope and methods of university extension bureaus with particular reference to those which actively stimulate public discussion on current public questions. Chief attention will be given to the work they do in assisting public discussion leagues and clubs, and in carrying on package…
Descriptors: Foreign Countries, Educational History, School Community Relationship, Discussion
