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Direct linkNathan, Edward Pavel – Performance Improvement Quarterly, 2011
This research study examined how a multinational company determined what the critical success factors (CSFs) were for developing global e-learning. The study analyzed how these CSFs were grouped together to make their management more efficient. There were 21 participants in the study who were key stakeholders from the United States, Europe, Latin…
Descriptors: Electronic Learning, Foreign Countries, Global Approach, Performance Factors
Download full textArmstrong, Ann W. – Online Submission, 2008
The purpose of this study was to gain an understanding of what e-Learning executives believe are the critical success factors for companies to successfully deliver training and education over the world-wide web. The study was a qualitative, multiple-case study design including in-depth, semi-structured interviews that incorporated verbal critical…
Descriptors: Corporations, Web Based Instruction, Professional Development, Adult Education
Peer reviewedFord, Deborah Kilgore – Journal of European Industrial Training, 2004
"Nobody wants to get one. Nobody wants to give one." The problem was that the supervisors and managers of the Rehabilitation Institute of Chicago (RIC) did not know how to use the Institute's new performance management system and had not been trained on how to prepare and deliver effective performance appraisals. The problem further…
Descriptors: Adult Learning, Program Effectiveness, Institutional Research, Rehabilitation Centers
