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Diaz, Amy Suzanne – ProQuest LLC, 2013
This dissertation examines the beliefs, attitudes, and practices of Chief Student Services Officers (CSSOs) regarding the professional development of their middle managers (i.e., direct reports) within the Illinois Community College system. A sequential, mixed methods study was performed with CSSOs at Illinois community colleges across the state.…
Descriptors: Community Colleges, Student Personnel Workers, Administrators, Middle Management