This article shows how OBM research and practice can incorporate tools from IOP to achieve an effective and socially valid organizational improvement strategy. After a brief review of both fields, a project is described in a major domestic corporation illustrating a synthesis of OBM and IOP techniques. Value-added repair service was targeted for…

A variety of theories have emerged that offer plausible explanations, one from the political institutional perspective and others from sociological perspective. There has been renewed interest in the effect of local political structure on police strength in the policing literature. The purpose of this study, therefore, is to assess the two main…

In the world of campus IT hiring, think of certifications as the equivalent of the SATs. They're just one component of the overall application, along with the interview, past performance, and references. If the candidate is accomplished and well rounded, the SATs--or certifications--can be more of a checklist item. Otherwise, they may make the…

Background: Although no single technique on its own can predict job performance, a job analysis is a customary approach for identifying the relevant knowledge, skills, abilities, and other characteristics (KSAO) necessary to successfully complete the job tasks of a position. Once the position requirements are identified, the hiring process is…

This study examined Turkish computer teachers' professional memories telling of their experiences with school administrators and supervisors. Seventy-four computer teachers participated in the study. Content analysis of the memories revealed that the most frequently mentioned themes concerning school administrators were "unsupportive…

This research investigates the incidence and wage effects of overskilling for vocational education and training (VET) graduates in Australia between 2001 and 2006. Overskilling is defined as the extent to which workers are able to use their skills and abilities in their current job. The authors compare overskilling with other measures of skill…

The authors of this article state that, as literacy coaches negotiate complex tasks in their work with teachers, they assume dual roles. The authors review the evolution of International Reading Association (IRA) standards, paying particular attention to the roles of literacy coach and literacy coordinator. The authors then present data on the…

Over the past year the author has conducted user, task and context analyses as part of a larger project to develop a knowledge management (KM) system for the U.S. Navy. In this piece he shares that experience as well as point out a few of the challenges that he encountered. Ideally, this account will provide the opportunity for others to compare…

Project management covers a wide range of skills and is one of the best forms of staff development available for the development of skills by doing. This publication is for the use of staff involved in e-learning development projects. An introduction and overview includes discussion of e-learning projects in general and why they are undertaken;…

Electronic resources are transforming the way librarians work. New technological skills have been added to the librarian's tool kit. Some libraries have undertaken large-scale organizational reconfigurations to meet the challenges of the digital environment. Yet libraries still rely on traditional functions such as acquisitions, cataloging, and…

There is a large literature on leadership mentoring and coaching. However, in education in England, mentoring is the term that has dominated policy and discussion until recently, with the application of this concept as a core element in teacher training and in the induction of new headteachers. Coaching has emerged more recently as a significant…

Over the past two decades, scholars and practitioners in a variety of industries have considered work redesign among a constellation of strategies to promote employee recruitment and retention, development, motivation, and performance. Although educational policymakers in the middle to late 1990s shifted their attention to standards, systemic…

This paper discusses some findings from a small-scale qualitative study involving "new" teachers in a medium sized, regional English university. Using Grounded Theory methods to inform and guide the research, the study explores participants' views on working as both teachers and researchers whilst also managing considerable amounts of…

This paper explores how academic staff are supported in attempts to develop their use of educational technologies. It identifies the work undertaken by academic staff in the development of an Information and Communications Technology (ICT) application and relates this to the direct support (helping staff to teach using ICT) and professional…