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Nditi, Christopher – ProQuest LLC, 2010
Organizations have become more dependent on information technology (IT) in the 21st century. But IT implementation and use is resisted in certain sectors of Tanzania, particularly in government-run enterprises. The purpose of this study was to investigate the causes and consequences of resistance to IT development and implementation in the…
Descriptors: Job Performance, Program Effectiveness, Social Change, Information Technology
Gangani, Noordeen; McLean, Gary N.; Braden, Richard A. – Performance Improvement Quarterly, 2006
This article explores some of the major issues in developing and implementing a competency-based human resource development strategy. The article summarizes a brief literature review on how competency models can be developed and implemented to improve employee performance. A case study is presented of American Medical Systems (AMS), a mid-sized…
Descriptors: Staff Development, Models, Human Resources, Job Performance
Schatz, Steven; Schwen, Thomas M. – Performance Improvement Quarterly, 2006
Dynamic Online Performance Support Systems (DOPSS) are a new class of intervention that can meet the needs of a quickly changing work force in an information age environment. These systems are customized for the target population, with unique meta tags, unique function sets, and dynamic growth for and by users in use. These unique tag sets allow…
Descriptors: Intervention, Internet, Case Studies, Educational Technology