There is high uncertainty associated with the outcomes of Information Technology (IT) investments and innovations. In such environments, IT actors (firm and individuals) are also unsure about their actions and preferences. The social relationships of these actors create substantial value for these actors in multiple ways (e.g. providing social…

For the twenty-eighth year, the Research and Theory Division of the Association for Educational Communications and Technology (AECT) is sponsoring the publication of these Proceedings. Papers published in this volume were presented at the National AECT Convention in Orlando, Florida. The Proceedings of AECT's Convention are published in two…