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Library Journal, 2010
Over 2000 participants made the daylong programming at the "Library Journal"/"School Library Journal" Virtual Ebook Summit, September 29, a robust conversation and not just within the summit interface but also in tweets with the #ebooksummit hashtag (and beyond) and in libraries across the country where participants logged in to take part. The…
Descriptors: School Libraries, Conferences (Gatherings), Electronic Publishing, User Needs (Information)
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Forster, Shirley – Australian Library Journal, 2006
Many libraries are using co-browsing chat products to provide reference services to their patrons, whilst their patrons are online and using the internet. The concept of such an online service is highly desirable, but many libraries are concerned that they will never be able to afford such a system. This may have changed: Instant Messaging (IM)…
Descriptors: Libraries, Synchronous Communication, Communications, Reference Services