This study reports the results of a needs analysis of literacy programs for a library system serving three rural and suburban counties. It examines the computing skills and needs of literacy tutors as well as native-speaking and English language learner (ELL) literacy tutees enrolled in the programs. Paper surveys were mailed to tutors, who were…

Creating online options for students has become more of a focus with the growth of distance-education programs. It has also become necessary with the growth of online databases, electronic journals, and electronic books. Teaching classes is one of the few areas where libraries have not all switched to online access. Reference librarians still tend…