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Mitchell, Erik – Journal of Web Librarianship, 2011
In mid-April, Amazon EC2 services had a small problem. Apparently, a large swath of its cloud computing environment had such substantial trouble that a number of customers had server issues. A number of high-profile sites, including Reddit, Evite, and Foursquare, went down when Amazon experienced issues in their US East 1a region (Justinb 2011).…
Descriptors: Human Factors Engineering, Computer System Design, Online Systems, Gateway Systems
Hill, Thomas P. – Performance Improvement, 2004
NonStop University is an online university community application service designed, developed, and deployed by Hewlett-Packard (HP) to serve the computer product training needs of 2,500 staff members in more than 50 countries. By identifying a set of learner characteristics that supported a set of key elements while using technology and focusing on…
Descriptors: Educational Technology, Online Systems, Corporations, Cognitive Processes