High school students spend much of their educational journeys immersed in "old" literacies of paper, pencil, and print books. But outside of the classroom, they are exposed to information and communication technologies--such as blogs, wikis, Internet browsers, multimedia, social networking sites, and a wide range of software--each of which demand…

This study was designed to determine the degree of use, level of client satisfaction of professional development and educational services, and to identify suggestions for improving services. Results from a mixed methodology approach indicated moderate to high levels of satisfaction in two program areas and moderate to high levels of…