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Download full textGross, Betheny; Jochim, Ashley; Nafziger, Dean – Building State Capacity and Productivity Center, 2013
State education agencies (SEAs) are under fire and face new expectations from all sides. The federal government, state legislatures and governors, and citizens themselves are calling upon the SEA to do "more"--more to improve outcomes for students, more to close the achievement gap, and more to meet the diverse instructional needs of students.…
Descriptors: Organizational Change, Organizational Objectives, Organizational Theories, State Agencies
Peer reviewed
Direct linkBradley, Lucy K.; Cook, Jonneen; Cook, Chris – Journal of Extension, 2011
North Carolina State University has incorporated many aspects of volunteer program administration and reporting into an on-line solution that integrates impact reporting into daily program management. The Extension Master Gardener Intranet automates many of the administrative tasks associated with volunteer management, increasing efficiency, and…
Descriptors: Program Administration, Volunteer Training, Program Effectiveness, Volunteers
Booth, Char – Public Services Quarterly, 2009
This will be my first time authoring this column, and I'm delighted to have the opportunity it presents to explore the intersection of library technology and public services. As the recent title of the 2008 Internet Librarian conference indicates, "Beyond Library 2.0: User-Focused Tools and Technologies," the tide of what for several years has…
Descriptors: Public Service, Library Services, Best Practices, Library Automation
Cagle West, Marsha – ProQuest LLC, 2010
Software is a critical component of systems ranging from simple consumer appliances to complex health, nuclear, and flight control systems. The development of quality, reliable, and effective software solutions requires the incorporation of effective software engineering processes and leadership. Processes, approaches, and methodologies for…
Descriptors: Grounded Theory, Computer Software, Program Development, Leadership
Universal Service Administrative Company, 2009
The Universal Service Administrative Company (USAC) is an independent, not-for-profit corporation designated as the administrator of the federal Universal Service Fund (USF) by the Federal Communications Commission (FCC). USAC administers the Universal Service Fund and the four Universal Service programs: High Cost, Low Income, Rural Health Care,…
Descriptors: Low Income, Telecommunications, Information Services, Rural Areas
Universal Service Administrative Company, 2009
This paper presents the activities of the Universal Service Administrative Company (USAC) for 2009. The past year was one of accomplishment for USAC. USAC implemented a host of advances in operations, infrastructure, and outreach in an effort to continue to improve collection and disbursement of the Universal Service Fund (USF) support and to…
Descriptors: Cost Effectiveness, Annual Reports, Activities, Outreach Programs
