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Direct linkMassey, Anne P.; Montoya-Weiss, Mitzi M.; O'Driscoll, Tony M. – Performance Improvement Quarterly, 2005
As organizations respond to competitive environments and strive to enhance performance, knowledge management (KM) has increasingly become a strategic activity. A KM strategy entails consciously helping people share and put knowledge into action. A key challenge is how to develop and implement KM solutions that provide performance support to…
Descriptors: Knowledge Management, Program Effectiveness, Performance Technology, Case Studies
Guerra, Ingrid; Bernardez, Mariano; Jones, Michael; Zidan, Suhail – Performance Improvement Quarterly, 2005
This case study illustrates the application of Mega--adding measurable value for all stakeholders including society--as the central and ultimate focus for needs assessment. In this case, two needs assessment studies were conducted within a five-year period (1999-2003) with the State of Ohio's Workforce Development (WD) program. An initial needs…
Descriptors: Needs Assessment, Quality of Life, Program Effectiveness, Labor Force Development
